12 Sep

Telecom Associate Data Technician Jobs Vacancy in New York City Department Transportation Manhattan

Position
Telecom Associate Data Technician
Company
New York City Department Transportation
Location
Manhattan NY
Opening
12 Sep, 2019 8 days ago

New York City Department Transportation Manhattan urgently required following position for Telecom Associate Data Technician. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Telecom Associate Data Technician Jobs Vacancy in New York City Department Transportation Manhattan Jobs Details:

*** Non 55a Program eligible candidates MUST file for and take the upcoming TELECOMMUNICATIONS ASSOCIATE (DATA) examination. Filing for the OPEN COMPETITIVE (Exam #0135) exam will be open from 10/2/2019 to 10/22/2019. ***
Information about these and other upcoming civil service examinations may be accessed at http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml

The New York City Department of Transportation’s IT & Telecommunication division seeks to hire a Telecom Associate (Data) Technician to provide information technology support to 5000+ DOT employees across the five boroughs. The Telecom Associate DATA will be based in our 55 Water St, New York City location. The successful candidate will be responsible for day-to-day Help Desk and tier 2 IT support related to desktop PCs, laptops and tablet hardware while assisting in the support of mission critical applications. This is a great opportunity for the right candidate to dive into a wide-ranging cutting edge technology role while being a key contributor to our IT technical support team. Duties and responsibilities are but not limited to the following: Provide IT support covering all areas of agency-supported desktop PCs, laptops and tablets in person or via phone for remote clients; Provide hands-on MS Office application and DOT applications support as required; Help to administer the inventory pf agency desktop PCs, laptops, tablets and hardware peripherals; Troubleshoot and research desktop PC, laptop, laptop hardware and network related issues as needed; Provide excellent customer service; Install, upgrade and support Windows OS and any other authorized applications;Diagnose anti-virus and/or spyware issues including scan, detect, quarantine, and eradicate viruses, worms, and malware on desktop PCs, tablets and laptops; Perform IT hardware asset management and IT equipment salvage; Ensure IT inventory management processes are followed; Serve as backup onsite support technician to cover the support services to all the sites in the five boroughs agency-wide; Perform the supervision duties in the temporary absence of the supervisor; Valid driver’s license strongly desired.


Minimum Qual Requirements

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in data telecommunications/ networking or in a pertinent scientific, technical, electronic or related area and one year of satisfactory full-time experience in the performance of analytical, planning, operational, technical, and/or administrative duties in a data telecommunications or closely-related electronics planning, electronics management, and/or electronics service environment; or

2. An associate degree from an accredited college including or supplemented by 12 semester credits in data telecommunications/ networking or in a pertinent scientific, technical, electronic or related area and two years of experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent and three years of experience as described in "1" above; or

4. A satisfactory combination of education and/or experience equivalent to "1", "2" or "3" above. A college education may be substituted for experience on the basis of six months of experience as described in "1" above for each 30 semester credits of undergraduate college education including or supplemented by 6 semester credits in data telecommunications/networking or in a pertinent scientific, technical, electronic or related area for a maximum of two years. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of the experience as described in "1" above.

Special Note - Additional Requirements for Assignment Level IV

To be eligible for placement in Assignment Level IV individuals must have, after meeting the minimum requirements, at least two additional years of full-time experience as follows: 1) As a Telecommunications Associate (Data)-Assignment Levels I, II, and III working for the City of New York; or
2) Performing analytical, planning, operational, technical, and/or administrative duties in a data telecommunications, electronics planning, electronics management, and/or electronics service environment, one year of which must have been specialized work in a consultative or supervisory capacity.


Preferred Skills

Ability to exercise discretion in all activities, flexibility, reliability and dependability; Strong initiative, attention to detail, sense of urgency, work ethic and follow-through skills necessary; Effective communication, customer relations and interpersonal skills; Excellent organizational skills with the ability to manage time and multiple priorities to completion; Strong problem solving skills; Proficiency in analytic and quality assurance techniques. Preference given to candidates possessing a NYS Drivers License.


Additional Information

Note: This position is open to qualified persons with a disability who are eligible for the 55-a program. Please indicate in your resume or cover letter that you would like to be considered for the position under the 55-a program.


To Apply

All resumes are to be submitted electronically.

Current City Employees:
Please log into Employee Self Service (ESS) at https://hrb.nycaps.nycnet, follow the Careers link and search for Job ID number 411603.

All other applicants:
Please go to www.nyc.gov/careers/search and search for Job ID Number 411603.

If you do not have access to a personal computer:
Please visit your local public library. Most public libraries have computers available for use.

No phone calls, faxes or personal inquiries permitted.
Only those applicants under consideration will be contacted.
For more information about DOT, visit us at: www.nyc.gov/dot.

*** Non 55a Program eligible candidates MUST file for and take the upcoming TELECOMMUNICATIONS ASSOCIATE (DATA) examination. Filing for the OPEN COMPETITIVE (Exam #0135) exam will be open from 10/2/2019 to 10/22/2019. ***
Information about these and other upcoming civil service examinations may be accessed at http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml


Work Location

55 Water St Ny Ny


Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.


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