08 Jun

Client Care Specialist San Diego Jobs Vacancy in Quicken Loans Inc San Diego

Position
Client Care Specialist San Diego
Company
Quicken Loans Inc
Location
San Diego CA
Opening
08 Jun, 2019 30+ days ago

Quicken Loans Inc San Diego urgently required following position for Client Care Specialist San Diego. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Client Care Specialist San Diego Jobs Vacancy in Quicken Loans Inc San Diego Jobs Details:

Who We Are

One Reverse Mortgage is one of the fastest-growing reverse mortgage companies in the nation. Every day, more and more senior homeowners choose One Reverse Mortgage for their home financing needs.

Job Summary

The Client Care Specialist is our client’s main point of contact during the loan process who is responsible to provide timely updates to client regarding the loan’s progress and provide support for the client as needed.

Responsibilities

  • Communicating directly with the client
  • Foreshadowing the entire loan communication process
  • Obtaining all client conditions associated with the loan
  • Following up with the client on the conditions needed to move the loan to closing
  • Answering the clients questions along the way
  • Manage an active hot list of up to 150 loans per month
  • Assess and understand client’s needs in order to ensure overall client satisfaction

Requirements

  • Previous experience in mortgage industry preferred
  • Must have 1-2 years of solid customer service experience over the phone
  • At least 1 year of Loan Processing Experience
  • Problem solving skills
  • High energy and looking to work in a fast-paced environment
  • Extreme attention to detail
  • Must be available to work flexible hours and be willing to work overtime (including last Saturday of the month)


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