12 Sep

Business Program Manager Jobs Vacancy in Microsoft Redmond

Position
Business Program Manager
Company
Microsoft
Location
Redmond WA
Opening
12 Sep, 2019 9 days ago

Microsoft Redmond urgently required following position for Business Program Manager. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Business Program Manager Jobs Vacancy in Microsoft Redmond Jobs Details:

Microsoft Cloud Infrastructure and Operations is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high energy individual to help build the network that powers the world’s largest online services.

The Datacenter Services (DCS) team is seeking a highly skilled program manager who will help drive the team toward our mission of being the best data center services organization in the world! Program Managers blend a mix of business and technical skills, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs with the technical constraints. The successful candidate will rely heavily on influence over authority to drive project deliverables.

The ideal candidate has experience in leading large-scale projects/programs from initiation through delivery in a technology organization/role. As a program manager for DCS, you will lead projects focused on the delivery of operational excellence aimed at making us the best data center services organization in the world. The primary responsibilities of the successful candidate include, but are not limited to, the following:

Responsibilities

Key responsibilities:
  • Create, own and execute change adoption and communication plans for all assigned changes being implemented in a datacenter environment
  • Measure impact of adoption/communications, associated ROI and adjust plans as needed
  • Identify opportunities to standardize and/or improve operations mechanisms and operational excellence
  • Manage projects, own all program communications, identify/surface risks, remove roadblocks and facilitate decision-making
  • Define the business impact/benefits of assigned initiatives and identify key success measures
  • ServiceNOW System Project Management / Administration

Qualifications


Knowledge, experience and skills:
  • BA / BS degree or equivalent.
  • At least 5 years of operations/large-scale production program management or leadership, with at least 3 years focused on process improvement.
  • Demonstrated Experience in handling Incident, Change, Problem, Request, Service Catalog, & Knowledge management workflows in ServiceNOW.
  • Experience with ServiceNOW Mid-server configuration and administration.
  • Aggressive Analytical / Troubleshooting with creative problem-solving skills in highly complex problems
  • Collaborate with process owners to design, develop, test and implement change requests with an eye towards the future state ServiceNOW implementation.
  • Provide technical stewardship and play a key role in the migration of the current IT Service Management tooling system
  • Understand requirements from service management process owners and translate them into functional and technical requirements. Prepare high & low-level design of technical requirements.

Preferred, not required:
  • Project management certified (PMP, Prince II)
  • ITIL Certified
  • Experience with Agile methodologies
  • 2+ years of experience in ServiceNOW web services integrations
  • Experience with help desk management application
  • Experience with BNM footprints, SQL coding, and JavaScript is nice to have

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Jobs Vacancy Related to Business Program Manager:

05Sep

Senior Consumer Experience Strategy Transformation Professional Voice Design Jobs Vacancy in Humana Remote. Humana Remote opening great career opportunity and jobs vacancy for Senior Consumer Experience Strategy Transformation Professional Voice Design position. This jobs vacancy will be open for new jobs applicant starting for 05 Sep, 2019. Serve in a product manager capacity. Working knowledge of all Microsoft programs. Provide recommendations and supporting data to internal leadership and key… ... Continue reading -->


09Aug

Academic Program Manager Jobs Vacancy in Johns Hopkins University Baltimore. Johns Hopkins University Baltimore opening great career opportunity and jobs vacancy for Academic Program Manager position. This jobs vacancy will be open for new jobs applicant starting for 09 Aug, 2019. Knowledge of academic programs, student advising, academic program development and corresponding administrative functions. ... Continue reading -->


14Sep

Supervisor Program Management Jobs Vacancy in United Biosource Corporation Overland Park. United Biosource Corporation Overland Park opening great career opportunity and jobs vacancy for Supervisor Program Management position. This jobs vacancy will be open for new jobs applicant starting for 14 Sep, 2019. Works with the Program Manager to develop policies, procedures, and the business work plan for the program. Monitor program statistics and metrics. ... Continue reading -->


21Sep

Business Program Manager Jobs Vacancy in Microsoft Redmond. Microsoft Redmond opening great career opportunity and jobs vacancy for Business Program Manager position. This jobs vacancy will be open for new jobs applicant starting for 21 Sep, 2019. Ensures organizational readiness for business demands and meets challenging timelines in a fast-paced environment. SMB Channel Sales Strategy and Execution. ... Continue reading -->


11Jul

Manager Program Management Jobs Vacancy in Facebook Sunnyvale. Facebook Sunnyvale opening great career opportunity and jobs vacancy for Manager Program Management position. This jobs vacancy will be open for new jobs applicant starting for 11 Jul, 2019. Facebook is looking for a Manager, Program Management to manage our technology specific strategic initiatives. Drive system design discussions in the ecosystem. ... Continue reading -->